When purchasing large-ticket items, you want to know that you are getting the best fit for your office or practice. Buying medical devices online is typically very simple, but if you realize the item you ordered is not what you hoped once it arrives, you don’t have to eat the total cost of the equipment. As a growing practice, that type of financial blow could prove to be a large setback. Fortunately, if the device is not the one you need or want, Medical Device Depot allows you to return it within 30 days of purchase. Aiming for complete customer satisfaction, Medical Device Depot accepts all returns that are unused and clean. The product should have its original packaging, materials, and not have any damage – unless it occurred during delivery.
There are some unforeseen incidents that happen by no fault of your own, and a good supplier will understand that. Medical Device Depot is happy to pay for the return shipping cost if the product shipped was different from the one ordered, or the order was damaged. In all other instances, the buyer is responsible for paying all shipping costs and a restocking fee. In order to ensure a refund, follow the instructions outlines in the Return Policy.
With such a vast collection of items at Medical Device Depot, it can feel difficult to make the right decision. In order to ensure that you order the correct device for your use, speak with one of the many experts on hand. A representative will be available to chat online or speak over the phone to answer any questions or help you find the perfect device to fit your needs. This will ensure that you make the right choice the first time around, saving some of your valuable time.